Help centre

Frequently asked questions

How long does delivery take?

Orders are usually delivered within 3–4 business days across Pakistan.

Do you offer free shipping?

Yes — shipping is free on all orders above Rs 2,999.

Can I pay cash on delivery?

Yes, cash on delivery is available nationwide.

Can I exchange my order?

Yes. You can request a size exchange within 7 days of receiving your parcel. Items must be unused, in original packaging. We offer exchanges only, not cash refunds. See our exchange policy for full details.

How do I choose my size?

Our slides are true to size. If you are between sizes, we recommend going one size up.